{"id":13093,"date":"2018-08-22T08:50:17","date_gmt":"2018-08-22T05:50:17","guid":{"rendered":"https:\/\/mentwr.com\/privacy-policy\/"},"modified":"2026-10-12T17:44:06","modified_gmt":"2026-10-12T14:44:06","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mentwr.com\/el\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13093\" class=\"elementor elementor-13093 elementor-3392\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db02661 mw-st mw-st--paper mw-doc-hero e-flex e-con-boxed e-con e-parent\" data-id=\"db02661\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaeded8 mw-st-cap elementor-widget elementor-widget-heading\" data-id=\"eaeded8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><p class=\"elementor-heading-title elementor-size-default\">\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ad\u03c2<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84717c9 mw-doc-title elementor-widget elementor-widget-heading\" data-id=\"84717c9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-131d9c9 mw-st mw-doc e-flex e-con-boxed e-con e-parent\" data-id=\"131d9c9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-113a223 e-con-full mw-doc__toc e-flex e-con e-child\" data-id=\"113a223\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11acdc7 e-con-full mw-doc__body e-flex e-con e-child\" data-id=\"11acdc7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4568892 mw-doc__text elementor-widget elementor-widget-text-editor\" data-id=\"4568892\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div lang=\"en\"><p><strong>Last updated: 11 September 2026<\/strong><\/p>\n<p>At <strong>Mentwr<\/strong>, we respect your privacy and are committed to protecting your personal data.<\/p>\n<p>This Privacy Policy explains how we collect, use, store and protect personal data when you visit <strong>mentwr.com<\/strong>, create an account, purchase a product, contact us, subscribe to communications, participate in an event or learning experience, interact with Mentwr through social media, or otherwise engage with our products and services.<\/p>\n<p>Personal data is processed in accordance with Regulation (EU) 2016\/679 (General Data Protection Regulation \u2013 GDPR), Greek Law 4624\/2019 and other applicable Greek and European data-protection and electronic-communications legislation.<\/p>\n<h2 data-section-id=\"w8ezue\" id=\"1-who-is-responsible-for-your-personal-data\">1. Who Is Responsible for Your Personal Data<\/h2>\n<p>The data controller is:<\/p>\n<p><strong>MENTWR \u2013 \u0395\u039a\u03a0\u0391\u0399\u0394\u0395\u03a5\u03a4\u0399\u039a\u0395\u03a3, \u03a3\u03a5\u039c\u0392\u039f\u03a5\u039b\u0395\u03a5\u03a4\u0399\u039a\u0395\u03a3 \u03a5\u03a0\u0397\u03a1\u0395\u03a3\u0399\u0395\u03a3 \u039a\u0391\u0399 \u0395\u039c\u03a0\u039f\u03a1\u0399\u0391 \u0395\u0399\u0394\u03a9\u039d \u0393\u03a1\u0391\u03a6\u0399\u039a\u0397\u03a3 \u03a5\u039b\u0397\u03a3 \u0395.\u0395.<\/strong><\/p>\n<p>Trading name: <strong>Mentwr \u2013 The Initiative<\/strong><br>Registered address: <strong>25is Martiou 79, 132 31 Petroupoli, Greece<\/strong><br>VAT Number: <strong>802102512<\/strong><br>G.E.MI. Number: <strong>169987501000<\/strong><br>Email: <strong><a href=\"mailto:contact@mentwr.com\">contact@mentwr.com<\/a><\/strong><br>Website: <strong>mentwr.com<\/strong><\/p>\n<p>Throughout this Privacy Policy, \u201cMentwr\u201d, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to the company identified above.<\/p>\n<h2 data-section-id=\"1bczegn\" id=\"2-what-personal-data-we-collect\">2. What Personal Data We Collect<\/h2>\n<p>The personal data we collect depends on how you interact with Mentwr.<\/p>\n<h3 data-section-id=\"t0j6uj\">Identity and Contact Data<\/h3>\n<p>This may include your name, surname, email address, telephone number, postal address, billing address and delivery address.<\/p>\n<h3 data-section-id=\"658n5j\">Order and Transaction Data<\/h3>\n<p>When you make a purchase, we may process information relating to the products ordered, order value, transaction status, payment method, delivery method, returns, refunds, Gift Cards, discounts and communications relating to your order.<\/p>\n<p>Complete payment-card details are not stored by Mentwr where payments are processed directly by an independent payment provider.<\/p>\n<h3 data-section-id=\"1saonlu\">Billing and Invoicing Data<\/h3>\n<p>Where an invoice is requested, we may process company name, professional address, VAT number, tax information and any other details required for lawful invoicing and accounting.<\/p>\n<h3 data-section-id=\"12bped3\">Account Data<\/h3>\n<p>If you create a customer account, we may process account details, login information, order history, saved preferences and other information associated with your account.<\/p>\n<p>Passwords are stored using the security mechanisms provided by the Website platform and are not accessible to Mentwr in plain-text form.<\/p>\n<h3 data-section-id=\"1ioat8a\">Communications and Customer-Service Data<\/h3>\n<p>If you contact us, we may process the contents of emails, forms, messages and other correspondence, together with information necessary to respond to your request.<\/p>\n<h3 data-section-id=\"10222v8\">B2B and Professional Contact Data<\/h3>\n<p>Where you interact with Mentwr on behalf of a business or organisation, we may process your name, professional role, organisation, business email address, telephone number and information relating to quotations, orders, projects, contracts and professional communications.<\/p>\n<h3 data-section-id=\"rp9l37\">Training, Workshop, Keynote and Consulting Data<\/h3>\n<p>Where you participate in, organise or purchase a Mentwr training session, workshop, keynote, consulting engagement or other professional service, we may process registration details, professional information, participant details, attendance information, feedback, project communications and information reasonably required to organise and deliver the engagement.<\/p>\n<h3 data-section-id=\"1mdogey\">Event Data<\/h3>\n<p>Where you register for or attend a Mentwr event, we may process registration details, contact information, attendance information and other information reasonably necessary to administer the event.<\/p>\n<p>Where an event is photographed or recorded, images or recordings in which individuals may be identifiable may constitute personal data. Appropriate information will be provided where such photography or recording takes place.<\/p>\n<h3 data-section-id=\"nywlfs\">Newsletter and Marketing Data<\/h3>\n<p>Where you subscribe to Mentwr communications, we may process your email address, subscription status, communication preferences and information relating to engagement with our communications, where permitted by law.<\/p>\n<h3 data-section-id=\"z1nllc\">Reviews and User-Submitted Content<\/h3>\n<p>If you submit a review, comment, testimonial, image or other content, we may process the information you voluntarily provide together with information necessary to manage or verify the submission.<\/p>\n<h3 data-section-id=\"tda7or\">Technical and Usage Data<\/h3>\n<p>When you use mentwr.com, certain technical information may be processed automatically, such as IP address, device type, browser, operating system, approximate location derived from technical information, referring website, pages viewed, session information and Website interaction data.<\/p>\n<p>The extent to which this information is processed through cookies or similar technologies depends on your consent choices and is explained further in our <strong>Cookie Policy<\/strong>.<\/p>\n<h3 data-section-id=\"doogh0\">Security and Fraud-Prevention Data<\/h3>\n<p>We may process technical, transaction and account information where reasonably necessary to protect Mentwr, our customers and our systems against fraud, abuse, unauthorised access and other security threats.<\/p>\n<h2 data-section-id=\"o84bl9\" id=\"3-how-we-obtain-personal-data\">3. How We Obtain Personal Data<\/h2>\n<p>Most personal data is provided directly by you when you make a purchase, create an account, complete a form, subscribe to communications, contact us, request an invoice, participate in an event or engage with Mentwr.<\/p>\n<p>We may also receive personal data automatically through the Website and its technical infrastructure.<\/p>\n<p>In certain business or event contexts, we may receive limited professional or participant information from the organisation arranging the engagement, an event organiser, an authorised colleague or another legitimate source.<\/p>\n<p>Where we receive personal data indirectly, we process it in accordance with applicable data-protection law and provide the information required by law where applicable.<\/p>\n<h2 data-section-id=\"jot9ta\" id=\"4-why-we-process-personal-data-and-our-legal-bases\">4. Why We Process Personal Data and Our Legal Bases<\/h2>\n<div class=\"group TyagGW_tableContainer\">\n<div class=\"TyagGW_tableWrapper flex flex-col-reverse w-fit\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\">\n<thead>\n<tr>\n<th class=\"last:pe-10\" data-col-size=\"md\">Purpose<\/th>\n<th class=\"last:pe-10\" data-col-size=\"md\">Main legal basis<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td data-col-size=\"md\">Processing and fulfilling orders<\/td>\n<td data-col-size=\"md\">Performance of a contract<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Processing payments and refunds<\/td>\n<td data-col-size=\"md\">Performance of a contract<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Arranging delivery and returns<\/td>\n<td data-col-size=\"md\">Performance of a contract<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Managing customer accounts<\/td>\n<td data-col-size=\"md\">Performance of a contract and legitimate interests<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Issuing invoices and maintaining accounting records<\/td>\n<td data-col-size=\"md\">Legal obligation<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Responding to enquiries and customer-service requests<\/td>\n<td data-col-size=\"md\">Contractual necessity and\/or legitimate interests<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Preventing fraud and maintaining Website and transaction security<\/td>\n<td data-col-size=\"md\">Legitimate interests and, where applicable, legal obligation<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Managing Gift Cards, promotions and related transactions<\/td>\n<td data-col-size=\"md\">Performance of a contract<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Managing B2B enquiries, quotations and professional relationships<\/td>\n<td data-col-size=\"md\">Performance of a contract, steps before entering into a contract and legitimate interests<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Delivering training, workshops, keynotes, consulting and professional services<\/td>\n<td data-col-size=\"md\">Performance of a contract and legitimate interests<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Managing registrations and events<\/td>\n<td data-col-size=\"md\">Performance of a contract, legitimate interests and, where required, consent<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Sending newsletters and promotional communications<\/td>\n<td data-col-size=\"md\">Consent or another lawful basis expressly permitted by applicable electronic-communications law<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Website analytics and non-essential tracking<\/td>\n<td data-col-size=\"md\">Consent where required<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Advertising and marketing technologies<\/td>\n<td data-col-size=\"md\">Consent where required<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Publishing testimonials, photographs or other customer content<\/td>\n<td data-col-size=\"md\">Consent, contractual arrangements or legitimate interests, depending on the context<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Establishing, exercising or defending legal claims<\/td>\n<td data-col-size=\"md\">Legitimate interests and\/or legal obligation<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Compliance with tax, accounting, regulatory and other legal requirements<\/td>\n<td data-col-size=\"md\">Legal obligation<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<p>Where processing is based on <strong>legitimate interests<\/strong>, we consider whether the processing is necessary and proportionate and whether your rights and interests override those interests.<\/p>\n<p>Where processing is based on <strong>consent<\/strong>, you may withdraw that consent at any time.<\/p>\n<p>Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.<\/p>\n<h2 data-section-id=\"16b5kcs\" id=\"5-information-required-to-complete-a-transaction\">5. Information Required to Complete a Transaction<\/h2>\n<p>Certain personal data is necessary in order for Mentwr to enter into or perform a contract with you.<\/p>\n<p>For example, we need sufficient identity, contact, payment and delivery information to process an online order.<\/p>\n<p>If required information is not provided, we may be unable to complete the transaction, issue the appropriate fiscal document, deliver the product or provide the requested service.<\/p>\n<h2 data-section-id=\"4lspas\" id=\"6-payments\">6. Payments<\/h2>\n<p>Payments through mentwr.com may be processed by independent payment service providers.<\/p>\n<p>These providers may receive information necessary to process and secure the payment.<\/p>\n<p>Where card payments are processed directly through a payment provider, Mentwr does not receive or store your complete card number or card-security code.<\/p>\n<p>Payment providers may process personal data under their own legal obligations and privacy policies.<\/p>\n<h2 data-section-id=\"rc27w9\" id=\"7-shipping-and-delivery\">7. Shipping and Delivery<\/h2>\n<p>Where you order a physical product, relevant personal data may be shared with courier companies, parcel-locker providers or other delivery partners for the purpose of fulfilling your order.<\/p>\n<p>This may include your name, delivery address, email address, telephone number, order or shipment reference and other information necessary for delivery.<\/p>\n<h2 data-section-id=\"1an7gzw\" id=\"8-business-customers-and-professional-services\">8. Business Customers and Professional Services<\/h2>\n<p>Where Mentwr works with a company or organisation, we may process personal data relating to its employees, representatives, participants or professional contacts.<\/p>\n<p>This may include information necessary to prepare proposals, administer contracts, deliver products, organise training or events, communicate with participants and maintain the professional relationship.<\/p>\n<p>Where an organisation provides us with personal data relating to its employees or participants, the organisation is responsible for ensuring that it is entitled to provide that information to Mentwr.<\/p>\n<h2 data-section-id=\"9wn4qq\" id=\"9-events-photography-and-video\">9. Events, Photography and Video<\/h2>\n<p>Mentwr may photograph or record certain events, talks, workshops or learning experiences.<\/p>\n<p>Where this occurs, appropriate information will be provided to participants.<\/p>\n<p>The legal basis for the processing will depend on the nature of the event, the type of recording and its intended use.<\/p>\n<p>Where consent is required, consent will be requested.<\/p>\n<p>Where processing is based on legitimate interests, individuals retain the right to object where provided by law.<\/p>\n<p>Specific arrangements may apply to professional events organised jointly with a client, venue or other organisation.<\/p>\n<h2 data-section-id=\"7iqqlj\" id=\"10-marketing-and-newsletter-communications\">10. Marketing and Newsletter Communications<\/h2>\n<p>If you subscribe to Mentwr marketing communications, we may use your contact information to send you news, product updates, special offers, upcoming collections, events or other Mentwr communications.<\/p>\n<p>Where consent is required, marketing communications will only be sent after the appropriate consent has been obtained.<\/p>\n<p>In circumstances where applicable law permits communication with existing customers without a new consent, Mentwr will comply with the conditions imposed by that law and will always provide a simple way to opt out.<\/p>\n<p>You may unsubscribe at any time by using the unsubscribe mechanism included in the communication or by contacting:<\/p>\n<p><strong><a href=\"mailto:contact@mentwr.com\">contact@mentwr.com<\/a><\/strong><\/p>\n<p>Greek e-privacy rules, including Law 3471\/2006, apply alongside the GDPR to direct marketing, cookies and tracking technologies.<\/p>\n<h2 data-section-id=\"1qxm05j\" id=\"11-cookies-analytics-and-advertising-technologies\">11. Cookies, Analytics and Advertising Technologies<\/h2>\n<p>mentwr.com uses cookies and may use similar technologies.<\/p>\n<p>Strictly necessary technologies may operate without consent where permitted because they are required for functionality such as security, shopping cart, checkout or session management.<\/p>\n<p>Analytics, advertising and other non-essential cookies or tracking technologies are activated only in accordance with applicable consent requirements.<\/p>\n<p>When you first visit the Website, you may be presented with a cookie-management tool that allows you to accept, reject or manage non-essential categories.<\/p>\n<p>You can subsequently change available preferences through the Website&#8217;s cookie settings.<\/p>\n<p>More information is provided in the separate <strong>Cookie Policy<\/strong>.<\/p>\n<h2 data-section-id=\"khttfb\" id=\"12-social-media\">12. Social Media<\/h2>\n<p>Mentwr maintains or may maintain profiles on social-media platforms.<\/p>\n<p>If you contact, follow, comment on or otherwise interact with Mentwr through a social-media platform, Mentwr may receive information made available through that interaction.<\/p>\n<p>The platform itself may independently process information in accordance with its own privacy policy and settings.<\/p>\n<p>Information posted publicly on social media may be visible to others. Users should therefore avoid posting confidential or unnecessary personal information publicly.<\/p>\n<h2 data-section-id=\"1igxvcu\" id=\"13-who-may-receive-your-personal-data\">13. Who May Receive Your Personal Data<\/h2>\n<p>Mentwr does not sell personal data.<\/p>\n<p>Where necessary for the purposes described in this Policy, personal data may be disclosed to service providers that support our operations, including Website and hosting providers, e-commerce and technology providers, payment providers, delivery and parcel-locker services, accounting and tax advisers, email and CRM providers, analytics and advertising providers where consent permits their use, IT and security providers, professional advisers, event or production partners where necessary, and competent public authorities where disclosure is legally required.<\/p>\n<p>Service providers acting on Mentwr&#8217;s behalf are required to process personal data only in accordance with applicable instructions and data-protection obligations.<\/p>\n<p>Some recipients may act as independent data controllers for particular processing activities, such as payment providers or public authorities.<\/p>\n<p>The GDPR requires organisations to identify recipients or sufficiently specific categories of recipients in their privacy information.<\/p>\n<h2 data-section-id=\"a2b9jg\" id=\"14-international-transfers\">14. International Transfers<\/h2>\n<p>Some technology or service providers used by Mentwr may process information outside the European Economic Area.<\/p>\n<p>Where personal data is transferred to a country outside the EEA, Mentwr will ensure that the transfer is made through a lawful mechanism, such as:<\/p>\n<p>an adequacy decision adopted by the European Commission; appropriate contractual safeguards such as Standard Contractual Clauses; or another transfer mechanism permitted by applicable data-protection law.<\/p>\n<p>Where appropriate, additional safeguards may be implemented.<\/p>\n<p>Information concerning applicable transfer safeguards may be requested by contacting <strong><a href=\"mailto:contact@mentwr.com\">contact@mentwr.com<\/a><\/strong>.<\/p>\n<h2 data-section-id=\"d8csic\" id=\"15-how-long-we-keep-personal-data\">15. How Long We Keep Personal Data<\/h2>\n<p>Mentwr keeps personal data only for as long as necessary for the purpose for which it was collected and in accordance with legal, regulatory, accounting and operational requirements.<\/p>\n<p>Order, invoicing and accounting information is retained for the period required by Greek tax and accounting legislation. Greek accounting records must generally be retained for at least <strong>five years from the end of the relevant period<\/strong>, or longer where another legal requirement applies.<\/p>\n<p>Customer-account information may be retained while the account remains active and for a reasonable period thereafter where required for legal, security or legitimate business purposes.<\/p>\n<p>Customer-service correspondence is retained for as long as reasonably necessary to manage the enquiry, maintain appropriate business records and establish or defend legal claims where applicable.<\/p>\n<p>B2B, consulting, training and professional-engagement information may be retained for the duration of the business relationship and afterwards for the periods reasonably necessary to meet contractual, tax, accounting or legal requirements.<\/p>\n<p>Marketing subscription information is retained until you unsubscribe, withdraw consent or the data is no longer required. Limited information may subsequently be retained on a suppression list so that Mentwr can respect your request not to receive further marketing.<\/p>\n<p>Cookie and analytics retention periods vary depending on the relevant technology and are described more specifically in the Cookie Policy or cookie-management tool.<\/p>\n<p>Where litigation, an investigation, a regulatory obligation or another legal reason requires longer retention, the relevant information may be retained for the necessary additional period.<\/p>\n<h2 data-section-id=\"yfukru\" id=\"16-data-security\">16. Data Security<\/h2>\n<p>Mentwr implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.<\/p>\n<p>These measures may include access controls, system security, secure communications, backups, appropriate provider arrangements and internal procedures proportionate to the risks involved.<\/p>\n<p>The Website uses encrypted HTTPS\/TLS connections for information transmitted between your browser and the Website.<\/p>\n<p>No internet-based system can guarantee absolute security, but Mentwr continually seeks to apply reasonable measures appropriate to the nature of the information processed.<\/p>\n<h2 data-section-id=\"1q5cpyp\" id=\"17-your-data-protection-rights\">17. Your Data-Protection Rights<\/h2>\n<p>Subject to the conditions and limitations established by the GDPR and other applicable law, you may have the right to access personal data held about you; request correction of inaccurate or incomplete data; request deletion of personal data; request restriction of processing; receive certain personal data in a structured, commonly used and machine-readable format and transmit it to another controller; object to processing based on legitimate interests; object at any time to processing for direct-marketing purposes; and withdraw consent at any time where processing is based on consent.<\/p>\n<p>These rights do not apply identically in every situation. For example, Mentwr may need to retain certain information despite a deletion request where retention is required by tax law or necessary for the establishment, exercise or defence of legal claims.<\/p>\n<p>The GDPR requires controllers to facilitate the exercise of these rights and generally respond within <strong>one month<\/strong> of receiving a valid request.<\/p>\n<h2 data-section-id=\"1nqwsal\" id=\"18-how-to-exercise-your-rights\">18. How to Exercise Your Rights<\/h2>\n<p>To exercise a data-protection right or ask a question about personal data processed by Mentwr, contact:<\/p>\n<p><strong><a href=\"mailto:contact@mentwr.com\">contact@mentwr.com<\/a><\/strong><\/p>\n<p>Please provide enough information for us to identify you and understand the request.<\/p>\n<p>Where reasonably necessary to protect your information, Mentwr may request additional information to verify your identity before responding.<\/p>\n<p>Requests are normally handled free of charge. Applicable law permits different treatment of requests that are manifestly unfounded or excessive.<\/p>\n<h2 data-section-id=\"1r5299b\" id=\"19-right-to-object-to-direct-marketing\">19. Right to Object to Direct Marketing<\/h2>\n<p>You have the right to object at any time to the processing of your personal data for direct-marketing purposes.<\/p>\n<p>If you object to direct marketing, Mentwr will stop using your personal data for that purpose.<\/p>\n<p>You can also unsubscribe from email marketing using the unsubscribe mechanism included in relevant communications.<\/p>\n<h2 data-section-id=\"xu8jmt\" id=\"20-automated-decision-making\">20. Automated Decision-Making<\/h2>\n<p>Mentwr does not use solely automated decision-making intended to produce legal or similarly significant effects on individuals unless this is specifically disclosed and a lawful basis exists.<\/p>\n<p>Third-party payment, security or fraud-prevention providers may use automated systems as part of their own services and may provide separate information about such processing.<\/p>\n<h2 data-section-id=\"1lf0joe\" id=\"21-special-categories-of-personal-data\">21. Special Categories of Personal Data<\/h2>\n<p>Mentwr does not ordinarily request sensitive or \u201cspecial category\u201d personal data through its online store.<\/p>\n<p>In limited contexts, such as events or professional engagements, an individual may voluntarily provide information relating to accessibility, dietary needs, allergies or similar requirements.<\/p>\n<p>Where such information constitutes special-category personal data, it will be processed only where necessary and where an appropriate legal basis under applicable data-protection law exists.<\/p>\n<p>Please avoid providing sensitive personal information unless it is genuinely necessary for the relevant purpose.<\/p>\n<h2 data-section-id=\"135b5iw\" id=\"22-children\">22. Children<\/h2>\n<p>The online store is intended for persons who are legally capable of entering into the relevant transaction.<\/p>\n<p>Mentwr does not intentionally use the Website to collect unnecessary personal information from children.<\/p>\n<p>If you believe that personal information relating to a child has been provided to Mentwr improperly, please contact <strong><a href=\"mailto:contact@mentwr.com\">contact@mentwr.com<\/a><\/strong>.<\/p>\n<h2 data-section-id=\"1acp73n\" id=\"23-data-breaches\">23. Data Breaches<\/h2>\n<p>Mentwr maintains procedures for assessing and responding to personal-data security incidents.<\/p>\n<p>Where a personal-data breach creates the level of risk specified by applicable law, Mentwr will notify the competent supervisory authority and, where legally required, affected individuals within the applicable legal timeframes.<\/p>\n<h2 data-section-id=\"ru0h64\" id=\"24-your-right-to-lodge-a-complaint\">24. Your Right to Lodge a Complaint<\/h2>\n<p>If you believe that your personal data has been processed in violation of applicable data-protection legislation, you have the right to lodge a complaint with a competent supervisory authority.<\/p>\n<p>In Greece, the competent supervisory authority is:<\/p>\n<p><strong>Hellenic Data Protection Authority<br>\u0391\u03c1\u03c7\u03ae \u03a0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c3\u03af\u03b1\u03c2 \u0394\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03c9\u03bd \u03a0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03bf\u03cd \u03a7\u03b1\u03c1\u03b1\u03ba\u03c4\u03ae\u03c1\u03b1<\/strong><\/p>\n<p>1\u20133 Kifisias Avenue<br>115 23 Athens<br>Greece<\/p>\n<p>Telephone: <strong>+30 210 6475600<\/strong><br>Website: <strong>dpa.gr<\/strong><\/p>\n<p>Complaints may be submitted using the procedures provided by the Authority. The Authority also publishes <strong><a href=\"mailto:complaints@dpa.gr\">complaints@dpa.gr<\/a><\/strong> for the complaint process described on its website.<\/p>\n<h2 data-section-id=\"1ckpmg4\" id=\"25-third-party-websites\">25. Third-Party Websites<\/h2>\n<p>mentwr.com may contain links to independent third-party websites.<\/p>\n<p>This Privacy Policy does not govern the privacy practices of independent third parties.<\/p>\n<p>We encourage you to review the privacy information provided by a third-party service before providing personal information through it.<\/p>\n<h2 data-section-id=\"e97hj5\" id=\"26-changes-to-this-privacy-policy\">26. Changes to This Privacy Policy<\/h2>\n<p>Mentwr may update this Privacy Policy to reflect changes in legal requirements, Website functionality, technology providers or business activities.<\/p>\n<p>Where appropriate, material changes will be communicated through the Website or another suitable method.<\/p>\n<p>The date shown at the beginning of this Policy indicates when it was most recently updated.<\/p>\n<h2 data-section-id=\"1md4yko\" id=\"27-contact-us\">27. Contact Us<\/h2>\n<p>For questions about this Privacy Policy, personal-data processing or the exercise of your rights:<\/p>\n<p><strong>Mentwr \u2013 The Initiative<\/strong><br>25is Martiou 79<br>132 31 Petroupoli<br>Greece<\/p>\n<p><strong>VAT Number:<\/strong> 802102512<br><strong>G.E.MI. Number:<\/strong> 169987501000<br><strong>Email:<\/strong> <a href=\"mailto:contact@mentwr.com\">contact@mentwr.com<\/a><br><strong>Website:<\/strong> mentwr.com<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a62b25 mw-st mw-st--paper mw-doc-related e-flex e-con-boxed e-con e-parent\" data-id=\"5a62b25\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5d373d mw-st-cap elementor-widget elementor-widget-heading\" data-id=\"c5d373d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u03a3\u03c7\u03b5\u03c4\u03b9\u03ba\u03ac \u03ba\u03b5\u03af\u03bc\u03b5\u03bd\u03b1<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-387b3bb e-con-full mw-doc-cards e-flex e-con e-child\" data-id=\"387b3bb\" data-element_type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-6131493 e-con-full mw-doc-card e-flex e-con e-child\" data-id=\"6131493\" data-element_type=\"container\" href=\"\/el\/terms-and-conditions\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40fa14a mw-doc-card__title elementor-widget elementor-widget-heading\" data-id=\"40fa14a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u038c\u03c1\u03bf\u03b9 & \u03a0\u03c1\u03bf\u03cb\u03c0\u03bf\u03b8\u03ad\u03c3\u03b5\u03b9\u03c2<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd46e37 mw-doc-card__text elementor-widget elementor-widget-text-editor\" data-id=\"fd46e37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u039f\u03b9 \u03cc\u03c1\u03bf\u03b9 \u03c0\u03bf\u03c5 \u03b9\u03c3\u03c7\u03cd\u03bf\u03c5\u03bd \u03b3\u03b9\u03b1 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b5\u03c2, \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b5\u03c2.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-541e71f e-con-full mw-doc-card e-flex e-con e-child\" data-id=\"541e71f\" data-element_type=\"container\" href=\"\/el\/shipping-returns\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23ee165 mw-doc-card__title elementor-widget elementor-widget-heading\" data-id=\"23ee165\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u0391\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ad\u03c2 & \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ad\u03c2<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e96e94 mw-doc-card__text elementor-widget elementor-widget-text-editor\" data-id=\"6e96e94\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u0391\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae, \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ad\u03c2 \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae \u03c7\u03c1\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-951aa7f e-con-full mw-doc-card e-flex e-con e-child\" data-id=\"951aa7f\" data-element_type=\"container\" href=\"\/el\/faq\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89b387f mw-doc-card__title elementor-widget elementor-widget-heading\" data-id=\"89b387f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u03a3\u03c5\u03c7\u03bd\u03ad\u03c2 \u03b5\u03c1\u03c9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33e40ec mw-doc-card__text elementor-widget elementor-widget-text-editor\" data-id=\"33e40ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u0393\u03c1\u03ae\u03b3\u03bf\u03c1\u03b5\u03c2 \u03b1\u03c0\u03b1\u03bd\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2 \u03c3\u03b5 \u03c3\u03c5\u03c7\u03bd\u03ad\u03c2 \u03b5\u03c1\u03c9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ad\u03c2 \u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 Last updated: 11 September 2026 At Mentwr, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13093","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Mentwr<\/title>\n<meta name=\"description\" content=\"\u03a0\u03ce\u03c2 \u03b7 Mentwr \u03c3\u03c5\u03bb\u03bb\u03ad\u03b3\u03b5\u03b9, \u03c7\u03c1\u03b7\u03c3\u03b9\u03bc\u03bf\u03c0\u03bf\u03b9\u03b5\u03af \u03ba\u03b1\u03b9 \u03c0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c4\u03b5\u03cd\u03b5\u03b9 \u03c4\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ac \u03c3\u03b1\u03c2 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1 \u03ba\u03b1\u03b9 \u03c0\u03bf\u03b9\u03b1 \u03b5\u03af\u03bd\u03b1\u03b9 \u03c4\u03b1 \u03b4\u03b9\u03ba\u03b1\u03b9\u03ce\u03bc\u03b1\u03c4\u03ac \u03c3\u03b1\u03c2 \u03c3\u03cd\u03bc\u03c6\u03c9\u03bd\u03b1 \u03bc\u03b5 \u03c4\u03bf\u03bd GDPR.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mentwr.com\/el\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"el_GR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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